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Low Cost Unlimited International Calling: NetSpeak

Cable & Wireless Offers Low Cost Unlimited International Calling; Launches NetSpeak

Tortola, British Virgin Islands,1st September 2006 - Cable & Wireless, provider of the broadest range of communications in the Caribbean region, today launched low-cost international calling to existing residential broadband customers in British Virgin Islands with the rollout of NetSpeak, a high-speed Internet telephony service using Voice over Internet Protocol (VoIP) technology. VoIP is a technology used to transmit voice conversations over a data network using the Internet Protocol.

Special Promotional Offer:
The launch kicks off with a special promotional offer to existing broadband customers: All existing residential ADSL/Broadband customers who sign up for service by 15th September 2006, will receive one month's free service or have the setup fee waived - their choice! Customers could realize a savings up to $118, depending in the package selected.

Effective 18th September, NetSpeak service will be available to all residential customers, Territory-wide.

"We are enthusiastic and pleased to be able to offer this service to our customers," explained Vance Lewis, CE Cable & Wireless, British Virgin Islands. "We know that many of our customers have family and friends abroad, with whom they want to keep in touch - but that the cost of calling can be a barrier to communication. NetSpeak uses emerging technology to help people keep in touch, for less money."

Unique & Exclusive Component
Continuing, Mr. Lewis said "For this reason, we have included a unique and exclusive component of our service that provides for calls to the USVI and Puerto Rico that no other company offers."

With today's launch, any customer of Cable & Wireless high-speed Internet service can subscribe to calling plans of their choice which include unlimited calling for as little as $39.95 per month.

To familiarize customers with the ease and quality of NetSpeak, Cable & Wireless received overwhelming responses to NetSpeak when the company provided free NetSpeak calls, lasting up to three minutes, during the BVI Music Fest.

Explosion in VoIP Growth
VoIP technology has taken the world by storm in North America and Europe. In fact, international technology consulting firm Frost & Sullivan estimates that Internet telephony will account for approximately 75% of world voice services by 2007 (Frost & Sullivan, 3/2002.)

Cable & Wireless is proud to offer a VoIP product that is robust when compared to global standards. NetSpeak offers features that are unrivalled in the Caribbean:
  • Customers can choose a Canadian, US, USVI, Puerto Rico or UK area code as their home phone number. This means friends and family living in that same area code, can phone NetSpeak Caribbean customers as if they were making a local call.
  • NetSpeak customers who travel with their NetSpeak phone adapter can receive calls anywhere in the world, with no additional charges from Cable & Wireless
  • Voice Mail, Caller ID and Call Waiting are benefits of NetSpeak at no additional cost.
  • Importantly, NetSpeak is the only broadband telephony product in the region that supports calls to emergency and info numbers (such as 911) -- numbers which many customers already use and depend upon.
  • The NetSpeak service is easy to manage. Subscribers enjoy unlimited calling to Canada, the US, USVI, Puerto Rico and the UK, for one low monthly fee. Convenient, online account management features allow customers to access their voice mail messages and easily adjust the features on their account.
  • As a longstanding provider of telephony services to the Caribbean, with sales and support services on the ground in 12 countries in the region, Cable & Wireless is able to provide hands-on, local customer service and support to NetSpeak customers.

Said Lewis, "NetSpeak has been popular with audiences in the Cayman Islands, Barbados, Jamaica and elsewhere in the Eastern Caribbean, where it launched in recent months. We look forward to replicating our success in our markets to enable our customers in British Virgin Islands to have the latest communication innovations"

Lewis further explained, "It is obviously exciting for us to be able to offer dramatically less expensive voice calling to our customers. But today is also important because it signals that penetration of internet services in the BVI and the Caribbean is significant enough to support this next evolution of service for our high speed Internet customers. This is encouraging news for Cable & Wireless as we work to help Caribbean people to cross the digital divide.

As high-speed Internet penetration increases in the Caribbean, Cable & Wireless is working to provide cutting-edge such as Internet voice calling to support the continually evolving communication requirements of the region.

For further information about NetSpeak, please visit or visit our Customer Sales & Service Centre in Road Town, or Virgin Gorda.

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